The people were very friendly and helpful. I decided not to get some o... read more The people were very friendly and helpful. I decided not to get some of the work done there as I found much cheaper options elsewhere, but that was my choice and not a problem with Nielson’s. My main frustration is that a day after I had my car looked at there (and had the problems they identified addressed by another cheaper garage), the car failed a safety inspection for three things that did not show up anywhere on their report: parking break not holding, and a front and rear marker light out. Those seem like very easy things to identify, especially the lights, so not sure why they were missed.
Thank you all, as usual I had a wonderful experience with Georgetwn au... read more Thank you all, as usual I had a wonderful experience with Georgetwn auto service.
As usual, I received first rate service from the team at Georgetown Au... read more As usual, I received first rate service from the team at Georgetown Auto Service. The entire team are focused, in my view, on ensuring that the customer is completely satisfied with their work and they go out of their way to accomplish that. In my particular case, the team came by to give me a jump and then ended up driving the car to the repair shop which allowed me to focus on other important issues. I love my BMW Z4 and know that when it does visit the team at Georgetown Auto Service it is in excellent hands.
