There are inconsistency between statements for availability and prices... read more There are inconsistency between statements for availability and prices given on the website, on the phone, upon arrival, and after service for the same service. The repair were done right but kept haggling with prices (as if originally quoted prices were not effective) before the repair and tried to sell other services after I brought the price down for what was originally stated as a guanranteed price for the service. It was a lot of headache and time consuming.
I have gone for years, however the past three times today being the wo... read more I have gone for years, however the past three times today being the worst. I open the trunk it hasn"t been touched loose dirt. I get the manager- he wants to take a dirty wet rag to show me that it's a stain. I insist that it gets vacumed, it came out like new. The rest of the car was still dirty ,glass window smeared. Terrible manager with lazy staff. I will never go back.
This is one of my favorite places in Lake Ridge. Today Adam helped pro... read more This is one of my favorite places in Lake Ridge. Today Adam helped prove why. He repaired my hopeless WHEELBARROW TIRE in less than 20 minutes! I am back in home yard business and Lake Ridge Auto has come through once again!!! Love this place!!! Mary N. Occoquan, VA