Brought car in for annual state inspection and whatever else it might ... read more Brought car in for annual state inspection and whatever else it might need, including an oil and filter change. That turned out to also include replacing the spark plugs and also flushing the power steering fluid, all items that used to be simple but now add up to $700 on my little 335xi. Oh well, with a long inline 6 hiding the two rear cylinders changing the plugs (necessary every 45k miles) is no picnic I'm sure. It's the price of admission for driving these things. I must add though that keeping up with this stuff is absolutely necessary to keep a Bimmer running like, well, a Bimmer. I swear the car feels like it has 50 more HP; it zings up the tach with what is clearly less effort than before and climbs hills with less pedal position, all because of new plugs and an oil change! Or perhaps it's because Steve Snow sprinkles some of that Bimmerworks magic on the car just for taking it there. Whatever, the car runs great and I know I'm taking it to BMW experts without financing some fancy dealership's latest addition. If you drive a Bimmer, and live within 35 miles of this place, you should seriously consider taking it here for service. -Len Dube
I went here to have an alignment done. Two of my friends had this serv... read more I went here to have an alignment done. Two of my friends had this service done here on their more advanced cars with coil overs and they have been riding well. The service was performed in a timely manner while I waited and the results are great. The techs here seem to have a lot of experience with aftermarket suspensions and are able to tune the suspension for track or street use. My only complaint was that I arrived on time but they already had another car on the lift which caused a delay. Everyone was friendly and they allowed me to take a look under my car while it was there.
I purchased a 2001 Ford Crown Victoria on November 20, 2014. The vehic... read more I purchased a 2001 Ford Crown Victoria on November 20, 2014. The vehicle had a few minor issues in a very short time after purchasing regardless of claims of being a good running and driving vehicle that was ready to go as well as being Maryland State inspected on October 27, 2014. The gas tank release button wouldn't work, no biggie, the drivers side door control panel was loose and popped up every time when driving it, ok. Next I realized that the horn wouldn't work (A safety inspection issue), and the windshield wipers weren't working properly (Also a safety inspection issue). Things got worse when I made the long commute home and the car started to make a shaking motion and start to lose horsepower as I'm getting off of the highway. Things got even worse the more that I drove it. I managed to make it to a mechanics shop and they diagnosed it with multiple engine error codes that they stated the dealership was probably aware of before selling but failed to disclose it along with a bunch of other major issues such as bad spark plugs, bad ignition coils, oil leaking into the spark plugs due to a possible cracked manifold. The fluids were far past the point where they were supposed to be changed. The seller stated that he was aware that the fluids. Some of these issues rendered the vehicle undrivable. I was told by the mechanic which works at an honest and reputable shop that I should take it back to where I bought it and get my money back ASAP because the amount of work that needs to be put in would far exceed that of the value of the car. I understand things happen but all of these issues certainly should not happen within the first few of hours of purchasing from a dealer that claimed to have had it Maryland inspected. To make matters worse, when I called the Manager, he stated that he had no intention of fixing the more serious repairs that actually affected the drivability of the vehicle. The manager was beyond rude and had 0 customer service skills and lacked a great deal of professionalism. The owner stated the same. To add insult to injury, I realized after the fact that they charged me at least 300.00 over the suggested kbb retail value. Stay far far away from this dealership at all cost unless you don't mind the headache of being sold a lemon. What a nightmare!
