very helpful and accommodating
The whole story is long so I will use vague details to summarize. I w... read more The whole story is long so I will use vague details to summarize. I was involved in a motorcycle accident, ended up in shock trauma for 8 days. My bike was towed to Sullivan's. They were trying to stall on allowing my friends to pick up my bike for me, and when I had to pay, there were suspicious and ridiculous charges and fees. Be cautious of this business, they actively attempt to rip people off, I have notified the BBB who has 3 other complaints against them.
My mom used Days, and being in her mid 70's the fact that she felt lik... read more My mom used Days, and being in her mid 70's the fact that she felt like she was treated right was pretty darn important to me. When it came to my own vehicle needing service that I didn't have time to do myself, I first took it to the dealer and about choked at their quote. I went to Days and got quoted about 2/3rds the cost of the dealer. Then time for the repairs came and I got a call from Days, they inspected one item quoted for repair and suggested I do not replace it yet as the part itself was still fine (torn boot). I ended up paying less than their original quote. I would recommend the business manager change her text. While accurate, it's not the best face to put forward when you rely on customers.
