Don’t go there for inspection! Jimmy the manager plays stupid to upcha... read more Don’t go there for inspection! Jimmy the manager plays stupid to upcharge the quotes. (Claims the paperwork has changed) A 30 min appointment easily turns in 1.5 hours. Jimmy schedules customers for re-inspection when he knows they don’t work. Horrible and dishonest place. Would NOT recommend. (I should have listened to the other reviews. Beware)
The price of the vehicle I purchased changed (increased $300.42 by his... read more The price of the vehicle I purchased changed (increased $300.42 by his wife ) from the agreed upon original vehicle price I made with Mr. M--- after I signed and closed the bill of sale with him. This increase affected the amount financed. When I brought this matter to the attention of Salim (his wife) , she stated that the finance company was charging me the $300.42 for not paying cash and because they were financing the balance of the sell for me. I contacted the financial institution WL and the representative stated that their company does not charge such a fee. The finance company was concerned that bogus information was being given to customer. I immediate called the salesman and his wife. I left a message for the wife. I spoke to M---- who stated that this fee was the Ameri-Benz doc fee. I told him I had already been billed a doc fee of $29.00. He told me to contact his wife, who will not return my calls. I have been calling the salesman and his wife since 3/2/2016 (made my concern known on 3/1/16) to date. I have called the dealership twice to try to resolve this matter to obtain a refund for the erroneous fees she assessed me. I have placed 7 telephone calls collectively to the owner and to his wife (who prepared the loan papers) and to date neither of them will return my telephone call.
This place gave me Terrible Service!!! I towed my diesel pickup truck... read more This place gave me Terrible Service!!! I towed my diesel pickup truck into Buddy and his mechanics in the winter of January 2012 to fix a problem with the transmission going into “Limp Mode” along with the associated Check Engine codes. It cost me $800+ to fix?? Approximately 4 days later the same problem came back again, so I took the truck back into Buddy’s mechanics to re-work the issue, and since it was so soon there was no charge. Buddy couldn’t tell me what his mechanics did to fix it and the receipt didn’t say, but he assured me that he test drove it again just fine. The next winter (2013) with the same snowy conditions, the EXACT same symptoms & Check Engine codes, I took it in to Buddy again to get it fixed. After being charged $600+ this time, and Buddy again would/could not tell me what they did to supposedly fix the problem, and the mechanics already left for the day….AGAIN!...., I refused to go back to them anymore!! I should have forced these people who’ve been in business this long to give me a receipt that had a total breakdown of the services performed, and the parts I paid for! Well I guess I learned a hard lesson! So of course, this past winter with the big snow we had here in February 2014, the same thing started happening all over again, but this time getting increasingly worse, even if I hit a small bump in the road the “Check Engine” light & “Limp Mode” occurred to the point where I couldn’t drive it! So I got fed up and simply googled the symptoms and I found out (…from several diesel forums) that when snow, slush and ice got compacted onto an older NSBU switch, it can cause this exact problem, especially when it starts corroding from the buildup, salt, etc… . So I replaced the switch and all works well now for a FRACTION of the cost!!! Oh yeah, I didn't leave for the day before telling you what I did to FIX THE PROBLEM! ......... And better yet, I'M NOT A MECHANIC!!! GO FIGURE!
