The whole story is long so I will use vague details to summarize. I w... read more The whole story is long so I will use vague details to summarize. I was involved in a motorcycle accident, ended up in shock trauma for 8 days. My bike was towed to Sullivan's. They were trying to stall on allowing my friends to pick up my bike for me, and when I had to pay, there were suspicious and ridiculous charges and fees. Be cautious of this business, they actively attempt to rip people off, I have notified the BBB who has 3 other complaints against them.
I took my car here for a yearly inspection. The waiting room is very s... read more I took my car here for a yearly inspection. The waiting room is very small and full of paint fumes. After an hour they said there was a problem with my rear parking break actuator. They said it would cost $80 to fix. I was very suspicious of this because I do all my own maintenance on my cars. We walked out to the shop and I asked them what the problem was. They could not explain or show me the problem. I said I wasn't going to pay them $80 for this repair and take it off the lift. I took my car to another shop and it passed with no problems. Be very suspicious of this business and always get a second opinion.
Horrible Horrible Horrible service in the body shop. My car was rear-e... read more Horrible Horrible Horrible service in the body shop. My car was rear-ended, I was advised to take it to LLM, BIG mistake. They didn't put 2 giant bolts in the bottom of the car that hold the car to the frame just because they couldn't get the holes to line up. That's a hazard! They put the wheels on crooked. It's been in the shop twice because nothing was done right the first time, and it's STILL not right. The result is that I have a car that with almost $10k worth of repairs done, that's more then what the car is worth!! Thanks for screwing me over LLM! Do NOT take your car here. They have retarded MONKEYS working in their garage!