The people were very friendly and helpful. I decided not to get some o... read more The people were very friendly and helpful. I decided not to get some of the work done there as I found much cheaper options elsewhere, but that was my choice and not a problem with Nielson’s. My main frustration is that a day after I had my car looked at there (and had the problems they identified addressed by another cheaper garage), the car failed a safety inspection for three things that did not show up anywhere on their report: parking break not holding, and a front and rear marker light out. Those seem like very easy things to identify, especially the lights, so not sure why they were missed.
Charges me $50 to clean corrosion off of my battery.
My Volvo broke down near their station and I had my car towed there fo... read more My Volvo broke down near their station and I had my car towed there for repair. Unfortunately the car was not worth fixing but fortunately I came across a great service station. I've since purchased a used Subaru and have had it there for service and couldn't be happier. Brian Ben and their staff are excellent mechanics and extremely honest. If you are looking for a repair shop don't hesitate to give them a chance you will be very happy. Mark V.
