The whole story is long so I will use vague details to summarize. I w... read more The whole story is long so I will use vague details to summarize. I was involved in a motorcycle accident, ended up in shock trauma for 8 days. My bike was towed to Sullivan's. They were trying to stall on allowing my friends to pick up my bike for me, and when I had to pay, there were suspicious and ridiculous charges and fees. Be cautious of this business, they actively attempt to rip people off, I have notified the BBB who has 3 other complaints against them.
I can't say enough positive things about Ty Nguyen's Arlington Auto Sh... read more I can't say enough positive things about Ty Nguyen's Arlington Auto Shop. I lucked into it about eight years when I was again hit while parking on DC streets. Ty offers personal, reliable service with free estimates. Work is reasonably priced, done on time and is guaranteed. I have recommended his shop to several of my friends and they were equally pleased. My car is ten years old and looks new as Ty uses excellent products and does paint matching that restores my car to its original look. Try this shop once and you will be back.
Perhaps the day the other guy had his bad review was a VERY busy day f... read more Perhaps the day the other guy had his bad review was a VERY busy day for Doug and he could have hung up by accident. I moved away from the area but if I was in the area again and needed work, this is the place I would go. He's been a truck mechanic for over 50 years and is VERY reliable and goes out of his way to help EVERYONE!
