Decided to give tire king on Governors Ave another chance today since ... read more Decided to give tire king on Governors Ave another chance today since my rear tires clearly have a leak. Last time I went, they told me nothing was wrong. Then my uncle took it back two days later and they fixed the problem for him. Today, they tried to tell me again that there wasn't anything wrong with the rear passenger but the drivers side needed a new valve stem, and walked away without telling me if they'd fix any of it. The owner came out and I asked what they were doing and he told me that his brother had already talked to me. I explained the situation with my previous visit and told them that if they weren't going to fix both, that I'd just like my car back and that I didn't want to spend any money there. He told me (and my 1 year old daughter) " I never want to see you again. Get the fuck out" So, I go to leave and see him in the parking lot, and confirm that he is the owner and I said "well that's a real shame" so he called me a bitch and told me to "go wreck" I never raised my voice, or lost my temper and this is how I was treated with my baby in my arms! When my dad called back to tell him he didn't appreciate how I was treated, he informed us that none of our family would ever be allowed there again.
Very Disappointed. I had Higher Expectations. I used to work here,... read more Very Disappointed. I had Higher Expectations. I used to work here, so I had very high expectations when I referred a friend here. A freind of mine had a 2002 Mercedes CLK with an intermittent ground on the lighting circuit, but I did not have the time to troubleshoot it in his timeframe, so I recommended All Phase. I had great confidence in them to perform such a basic diag, finding an intermittent ground. Terri told him the diag would be $175, which was fine, and that they'd need it for a day or so. No problem. The next day my friend told me that when he picked up the car, Terri told him that it needed a rear body control module for $1300, and if THAT did not fix it, they'd be happy to replace the front control module as well, for another $1400. I used to work with Jerry, Dale and Terri, so when I refer someone, I don't expect to be made to look like an ass. They basically charged my friend $175 to tell him they had no idea what was wrong with his car, but they were more than willing to spend his money guessing what the problem was. Jerry, Dale, Terri. I want to thank you for making me look like a fool, and possibly a crook as well. That's pretty shitty especially when I thought we were friends, but I guess there's a sucker born every minute, right?
I have never come across a more honest mechanic than A.D. I used to ow... read more I have never come across a more honest mechanic than A.D. I used to own a used 2006 Nissan Frontier and brought it here several times. The quality of repairs and maintenance done on this vehicle is very impressive.
