Just awful unprofessional service. I have not been this regretful in a... read more Just awful unprofessional service. I have not been this regretful in a long time, especially after my best friend pleaded to me to take my car to the Toyota dealer. Anyway, this place jacks prices up due to the neighborhood (mostly wealthy to outright rich). My experience was a true price gouge, but since my car was already in the shop and I was 5 miles away, I agreed to let them do the work (totally my fault). But, I did asked the guy to pledge that the work would be done right. His response: "Always". Well that was a lie. Now my car is making all kinds of creepy sounds. The ride is still bumpy and the brake job makes odd noises when you stop. Save yourself a lot of headache and heed my warning. Run, don't walk, to another repair shop. This place is not a quality shop. They don't even bother responding to negative reviews, because there is too many. In the end, I blame myself. I took my car there and I approved the work. I got a bad deal and they did terrible work. (that part is on them) Please don't give them any of hard-earned dollars. Not worth it.
They have started to much overcharge for all services. Recently i had ... read more They have started to much overcharge for all services. Recently i had a oil change service and inspection and they changed cabin filter and charged ke $200. Even dealer would have done for much much less than them.
I received fast, honest and reliable service. BA Auto far exceeded my ... read more I received fast, honest and reliable service. BA Auto far exceeded my expectations and lived up to their positive reviews online. I had an unknown problem with my vehicle and didn't know what to expect. Of course I thought the worst and was anticipating an expensive repair. BA Auto diagnosed the issue and it ended up being a missing bolt and a few loose ones. They had my vehicle taken care of the same day and the charge was more than affordable. It was a huge relief to receive honest service at a more than reasonable rate. I'll be bringing my vehicle here for service when needed in the future! Serviced in September 2021.
