I have been dealing with Mr. Tire in La Plata, MD for 10+ years. Had t... read more I have been dealing with Mr. Tire in La Plata, MD for 10+ years. Had them put new tires on one of my vehicles and they damaged the rim. Took it back for them to repair, went back today and the rim is still damaged. I have never had damage to any of my vehicles since dealing with them, this is the first. This is the first time I dealt with this gentleman, first time seeing him there. Jimbo and Scott have always treated me with respect and very professional. I told him the rim was still damaged and he said you need to leave my property. I told him I have before and after pictures and he just kept telling me to leave his property, I am calling the police. He just kept getting smart and telling me to leave, they didn't damage my rim. My husband gets out the car and he said I am calling the police you threaten me, I was like what, I threatened you, he then said I didn't say that. I guess if you call them out for something they damage, you are a problem. I told him to call the police, I will wait for them because I done nothing wrong, just complain about them damaging my rim. After 10+ years you have to deal with something like this.
The price of the vehicle I purchased changed (increased $300.42 by his... read more The price of the vehicle I purchased changed (increased $300.42 by his wife ) from the agreed upon original vehicle price I made with Mr. M--- after I signed and closed the bill of sale with him. This increase affected the amount financed. When I brought this matter to the attention of Salim (his wife) , she stated that the finance company was charging me the $300.42 for not paying cash and because they were financing the balance of the sell for me. I contacted the financial institution WL and the representative stated that their company does not charge such a fee. The finance company was concerned that bogus information was being given to customer. I immediate called the salesman and his wife. I left a message for the wife. I spoke to M---- who stated that this fee was the Ameri-Benz doc fee. I told him I had already been billed a doc fee of $29.00. He told me to contact his wife, who will not return my calls. I have been calling the salesman and his wife since 3/2/2016 (made my concern known on 3/1/16) to date. I have called the dealership twice to try to resolve this matter to obtain a refund for the erroneous fees she assessed me. I have placed 7 telephone calls collectively to the owner and to his wife (who prepared the loan papers) and to date neither of them will return my telephone call.
I have been taking my Honda and Lexus to Freestate for over 3 years. ... read more I have been taking my Honda and Lexus to Freestate for over 3 years. They are helpful in letting me know what is wrong with my vehicle and what could wait until the next service. The prices are not as high as a dealer but also not as low as say a side lot garage. I do feel confident that they are doing a good job and trust their opinion.
