There are inconsistency between statements for availability and prices... read more There are inconsistency between statements for availability and prices given on the website, on the phone, upon arrival, and after service for the same service. The repair were done right but kept haggling with prices (as if originally quoted prices were not effective) before the repair and tried to sell other services after I brought the price down for what was originally stated as a guanranteed price for the service. It was a lot of headache and time consuming.
Farina's has the best, most ethical mechanics in Maryland, possibly in... read more Farina's has the best, most ethical mechanics in Maryland, possibly in the world. As a woman who is clueless about car mechanics and often low on funds to pay for any car repairs, I used to fear having to bring my car in for repair. Then I lucked into finding Farina's. The first time I brought my car in, I said, "I fear the radiator's busted as my car is overheating, and I'm worried it's going to cost a lot to replace." When I came back the next day, he charged me $20, explaining that it was just a simple hose replacement and that the radiator itself did not need replacement. I was stunned by such efficiency and honesty when I wouldn't have known any different. I've been a loyal customer ever since, and just yesterday I was reminded again of how wonderful they are when they replaced my key FOB battery for free. Farina's has changed the way I think of auto repair shops, through years of excellent, professional, speedy, and reliable service. What's more, they've restored my faith in mankind. I would never dream of going anywhere else.
I can't say enough about this place! Their customer service is excelle... read more I can't say enough about this place! Their customer service is excellent and their integrity is #1. I am a single woman and leery about shops that take advantage of that fact. You don't have to worry about that here. They work with you and make sure you get exactly what you need. If you are looking for honest, reliable mechanics Bransfield Motors is the place to go. You will not be disappointed! Adriane M. Baltimore, MD
