You would think the first thing they tell their employees is to not st... read more You would think the first thing they tell their employees is to not steal from the customer. I guess not.
Very Disappointed. I had Higher Expectations. I used to work here,... read more Very Disappointed. I had Higher Expectations. I used to work here, so I had very high expectations when I referred a friend here. A freind of mine had a 2002 Mercedes CLK with an intermittent ground on the lighting circuit, but I did not have the time to troubleshoot it in his timeframe, so I recommended All Phase. I had great confidence in them to perform such a basic diag, finding an intermittent ground. Terri told him the diag would be $175, which was fine, and that they'd need it for a day or so. No problem. The next day my friend told me that when he picked up the car, Terri told him that it needed a rear body control module for $1300, and if THAT did not fix it, they'd be happy to replace the front control module as well, for another $1400. I used to work with Jerry, Dale and Terri, so when I refer someone, I don't expect to be made to look like an ass. They basically charged my friend $175 to tell him they had no idea what was wrong with his car, but they were more than willing to spend his money guessing what the problem was. Jerry, Dale, Terri. I want to thank you for making me look like a fool, and possibly a crook as well. That's pretty shitty especially when I thought we were friends, but I guess there's a sucker born every minute, right?
Just discovered Foltz and wish I had earlier! I took my car in for br... read more Just discovered Foltz and wish I had earlier! I took my car in for brakes and a grinding noise that sounded expensive. Turned out the noise was related to the front brakes so there was no extra work that needed to be done. Foltz was cheaper than Jones where I got my car. My husband went there 2 days later and had his tires rotated, also cheaper than Jones. I will drop my car next time instead of waiting- it took almost 3 hours to get the new front brakes done.
