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Very Honest and professional business I have ever been in, Jessica and... read more Very Honest and professional business I have ever been in, Jessica and the mechanics are very nice and Jessica will try to keep the cost down as much as possible, what I like is that they warranty the parts they install which is why I will always come back.
The owner is rude, inflexible, and ignorant. He refused to allow my ... read more The owner is rude, inflexible, and ignorant. He refused to allow my agent to pick up my car, EVEN WITH A SIGNED AFFIDAVIT. My guess is he wanted the 3 extra days "storage" he was going to claim. He claimed he had no FAX to accept a signature and no INTERNET to accept a scanned form. He is a liar and a cheat, and downright rude and miserable. STAY AWAY IF POSSIBLE. WELLESLEY POLICE, PLEASE REMOVE HIM FROM YOUR ACCEPTABLE LIST OF TOWING COMPANIES!
I've been coming to Brian's Auto Body for about 2 years now. I'm on my... read more I've been coming to Brian's Auto Body for about 2 years now. I'm on my second vehicle and he has been the only one to work on my vehicles. He tells you what needs to be done in a very professional manner and is very upfront about costs and labor. He doesn't sugarcoat damage or needed repairs. His staff are very friendly and inviting. Each visit you can guarantee a smile and a flower if you had any work done, whether its a simple oil change or replacing your front end. No matter what your car needs, I'd highly recommend having your repairs and inspections done through Brian. Stepahnie Boucher