Rick over there at JnS is the MAN! I purchased my car from carmax and ... read more Rick over there at JnS is the MAN! I purchased my car from carmax and when I called to get warranty work done they referred me to J N S(glad they did). Brought my car down there with a ton of issues. Rick made the process as easy as possible. The guy honestly went out of his way to get my business. 1- Rick called my warranty company for me 2- He scheduled me a rental car that was covered by my warranty 3- Warranty company's are always a pain in the ass but Rick called em did all the leg work got them to pay without having me wait long. 4- I ended up paying less that what my original deductible was! 5- probably my favorite part of my experience was when I picked up my car it was WAXED AND DETAILED! Like I said these guys went above and beyond for my car. Thank you Rick. P.s if you have carmax extended warranty just skip the middle man and call rick they'll charge the same deductible, give you a better warranty that carmax does on their work 3year/36k! Jose C. Smithfield, RI
My car broke down on the side of I-95. Joe was so helpful in arranging... read more My car broke down on the side of I-95. Joe was so helpful in arranging a tow and getting my car fixed fast and at a great price. He made a difficult situation so much easier to handle!! The shop has a clean, comfortable waiting area. I can't recommend him enough. Thanks, J&S Auto Repair!
Dave and Chip are wonderful professionals who really care about you an... read more Dave and Chip are wonderful professionals who really care about you and your car. They know Audi's and BMW's inside out and are committed to doing the best job possible. They also take extra time to make sure you understand what is needed and why. I recently had to have my car towed because of a check engine light and, what we thought to be a low oil pressure light. Both Dave and Chip spent hours going over the car trying to diagnose the problem and talking to my husband and myself. It turned out to be nothing serious and I was charged the Diagnostic fee only. I have since taken it back for service and couldn't be happier. They charge a fair price for great work. As an Audi owner for many years I have found that many mechanics really don't know how to work on my car or misdiagnose issues. This will not happen with Village European. I would not hesitate to recommend them.
