I went to Young's Garage in Worcester, MA on 8/6/15, for my first time... read more I went to Young's Garage in Worcester, MA on 8/6/15, for my first time. I spoke to Jim about having my car looked at for a starting problem. I was told there was a $45 charge to diagnose the problem. When he got back to me later that day he told me it was the alternator and it would be $375 total. I asked him why it was so expensive and he told me it was because the part was hard to get to. He said it was a big job so therefore most of the charge would be for labor. He told me if I dropped my car off the next morning it would be done later that day. I dropped the car off at 8am and Jim told me he would call me when the car was done. I waited until 3:00 to call and check on the progress. Jim told me it wasn't ready and it would be done for 5:00. I went to pick up the car and he handed me a bill for $330 after I already paid the initial $45 charge. The next day I called to question about the $45 charge, because the part and labor were through his shop. All the garages I have gone to take the initial diagnostics charge off if you buy the part and have the labor done at their shop. I wanted to let him know I was dissatisfied with the price all together and the amount of time it took between both days. Because of this experience, which was my first here, I will never go to this garage again.
POOR OWNERSHIP ! Mechanics overcharge ! Beware , Do not Bring you... read more POOR OWNERSHIP ! Mechanics overcharge ! Beware , Do not Bring your Car There .
I took my van in for an oil change but they forgot to put new oil in. ... read more I took my van in for an oil change but they forgot to put new oil in. As I was driving home, I heard a ticking noise. I didn't know what that ticking noise was. So when I got home I told my husband about the ticking noise. My husband lifted up the hood and checked to see if I had oil in my van. My husband knew what the ticking noise meant, that there wasn't any oil in it. Sure enough! There wasn't any oil in it!! So I went to Midas in Westfield,MA to get an oil change and they ruined my engine. I still had a van payment. We had to junk our van because Midas ruined my engine!! It was Awful because I had to pay off my van and couldn't even drive it because the engine was ruined!! I still owed $6,000.00 and had to make the payments to save my credit even though it was in the junk yard!! When I contacted Midas about this they gave me a $800.00 to compensate me for my mechanic bills because of this but they didn't offer to pay off my van even though it was their fault!! Buyer Beware!!! I couldn't find a lawyer that wanted to take on the case because Midas went out of business. They said that there wasn't anything they could do because of Midas going out of business. So I got totally screwed!!! Well, now I see that Midas in Westfield, MA is back in business so I'm not sure if it has new owners but I just want to share my story with you just to warn you!!
