My family have all used Pro Auto for years- this includes a variety of... read more My family have all used Pro Auto for years- this includes a variety of vehicles including Honda's, Toyota's, and BMW's. If you want reliable and honest mechanics to make sure your car stays in good condition then this is the place to come. I always expect the cost of labor to be slightly higher than other places, but you get what you pay for. -Geoff Tyler
AMAZING! My car broke down in Franklin, I live in Watertown...had it t... read more AMAZING! My car broke down in Franklin, I live in Watertown...had it towed to Mark's thanks to AAA. I had no clue where to take my car as it was late and everything was closed ( good thing for google looking for local places ). He owns the place and worked on my car, he did not over charge on labor and he did not lie about the cost of parts to make money ( I have had this problem with places in Watertown, Midas, Firestone and the list goes on..although Perfection in Watertown is decent). After he fixed my car he took it for a drive and it was rainy so he replaced my awful wipers free of charge. He inspected all of my brakes free of charge ( my problem was right front brakes ). My car was fixed in no time and he offered to pick me up from the train station as I was not sure how I was going to get back to Franklin, but I ended up getting a ride. His place was very nice, he was very nice..you could tell he loves what he does. It was overall a wonderful experience. He was very honest and I will be making the drive to Franklin for all my car needs..yes, it was that good! Finally, honesty!! Thanks Mark, you saved the day and did not kill my wallet!
Just had some rot work fixed on my 2001 Ford F150. I had been given a ... read more Just had some rot work fixed on my 2001 Ford F150. I had been given a better (complete) quote from Maaco in West Springfield but elected to pay more for less at a local body shop, Entwistles. When they did their "free" safety check, they discovered another $800 dollars of mechanical work that should be done. My mistake again was to have them do it. After $4500, I don't have much to show, but empty pockets. My advice, don't be charmed by the owner, walk out and get a second opinion. Forgot to mention, they didn't even clean up the body work dust in the interior, or was the dirt off the exterior of the truck. Don't think I'll go back there again. My expensive mistake.
