Mike and the crew are good, but the prices are extremely high!!! I u... read more Mike and the crew are good, but the prices are extremely high!!! I understand they offer easy financing options for car repairs, but their prices are around the same as the dealer. I could’ve got my brakes done at the Ford dealership for $369 that’s included the parts and labor, Mike charged a whopping $580, now mind you the parts were around $125 max for the pads, and rotors. He had a lady in there to change her A/C compressor and charged her $1750 holy crap!!
This was my first visit to CAS. I immediately felt that I had come to ... read more This was my first visit to CAS. I immediately felt that I had come to the right place - that the mechanics knew what they were doing. That they were honest and that they treated me in a courteous and professional manner. They actually showed me what my spark plugs looked like and why they needed to be replaced. I saw a diagram of a timing belt and it's function was explained. I appreciated the effort. They helped me find a rental car and generally made me feel that I was valued as a customer. I will go back when my car needs work.
The owner has been servicing my car for about 15 years. Unless it was... read more The owner has been servicing my car for about 15 years. Unless it was an absolute emergency and he was unavailable, I wouldn't let anyone else touch my car. He does a great and conscientious job, on time, for a reasonable price, and more than once has saved me significant money. As an example, I recently took my car to the dealer to have a malfunctioning (and wide-open) window repaired. (This is a case where it was an emergency and he wasn't available!) The repair cost hundreds of dollars. 5 weeks later the repair failed, and the dealer told me their repair didn't fail; it was actually a NEW issue that would cost me another big pile of money to fix. No thanks, I said and headed to S&W. Turns out the problem was a loose connection, an easy fix. S&W saved me $400! No question about it: I'd sent any and all of my friends to S&W to get their cars serviced. Dana S. Braintree, MA
