Crooked business. Had an exhaust dump valve welded in. I don't know ho... read more Crooked business. Had an exhaust dump valve welded in. I don't know how they did the job, but they decided that welding about 3/4 of the circumference of the pipes together was "sufficient enough"--clearly laziness because the pipe was hard to reach. I wondered why my exhaust sounded so terrible. Also, they didn't even do the install as I asked--they placed the valve in the wrong spot. Overpriced. Do not go here. I have photos of proof.
This is one of those places that when you go for something simple like... read more This is one of those places that when you go for something simple like an oil change, they will find something that they say should be fixed asap, and that they can do for you right now. However, their prices are far higher than other shops can do it for you, and they quoted me some front end work on my truck that the dealer could do for less, and with original parts! They advertise that every 4th oil change is free. However, when we tried to use the 4th free one on our truck, that was excluded, even though they did it before. Latest thing was overcharging for a routine oil change on our car by $5. OK, not a big deal, but when asked, they gave some stupid reason hat the car needed an extra quart of oil. Sorry, that's just not a plausible answer. When we requested a refund, because we showed them he old oil change slip, they only would give us $2. There are many other places to go to get your car worked on. I suggest you go there and don't bother to stop at Jackson's.
I ordered two tires from walmart.com. After they arrived, I went into ... read more I ordered two tires from walmart.com. After they arrived, I went into the store and I had to go up to customer service and bring them back to the tire center.| After carrying my tires all the way back to the tire center they told me it would take about an hour to install the two tires. Well I came back 90 minutes later and they hadnt even started installing the tires. Come back another hour later and same thing. Finally 4.5 hours later it was done. BEST PART: they took off my two good tires and installed the wrong tires.After talking to the manager she said I could come back the next day or wait 1-1.5 hours to get them reinstalled correctly. SO I ended up having to wait another 1.5 hours. so 6.5 hours later I left the Walmart TIre Center in Worcester pretty upset I spent the whole day there.