I came into this autobody shop because I had always had excellent serv... read more I came into this autobody shop because I had always had excellent service. I needed my back light changed and they found that my battery was leaking acid and needed to be changed immediately. I was driving to New Jersey the next day, so I was very grateful that they found this problem and fixed it. Today I was driving home in the snow and my tire light went on. I drove back to them and they checked my tires and put air in them for no charge. I have always received wonderful service from this business and I would highly recommend them.
Rick over there at JnS is the MAN! I purchased my car from carmax and ... read more Rick over there at JnS is the MAN! I purchased my car from carmax and when I called to get warranty work done they referred me to J N S(glad they did). Brought my car down there with a ton of issues. Rick made the process as easy as possible. The guy honestly went out of his way to get my business. 1- Rick called my warranty company for me 2- He scheduled me a rental car that was covered by my warranty 3- Warranty company's are always a pain in the ass but Rick called em did all the leg work got them to pay without having me wait long. 4- I ended up paying less that what my original deductible was! 5- probably my favorite part of my experience was when I picked up my car it was WAXED AND DETAILED! Like I said these guys went above and beyond for my car. Thank you Rick. P.s if you have carmax extended warranty just skip the middle man and call rick they'll charge the same deductible, give you a better warranty that carmax does on their work 3year/36k! Jose C. Smithfield, RI
WOW, My car failed inpection, He gave me a list of things that needed ... read more WOW, My car failed inpection, He gave me a list of things that needed to be done in order for it to pass and a quote to fix it all. Honestly, the quote seemed reasonable but I took it to another Garage to get a comparative quote. The difference was huge. I got the work done and took it back to get re-inspected. It failed again. He claimed one of the items I had fixed still needed to be done. Took it elsewhere to get re-inpected and passed. Here's the deal, He's taking advantage of his position as an inpection station and using it as a way to get more business. I was warned about him but I wanted to make my own mind up. Well, I have. Every interaction with him seemed like I was being hustled. He says, "I always try to do what's best for my customers" and he says it often. Maybe he believes that just saying it over and over will make you believe it. Hell, he may even beleive it himself.
