Brought my motorhome to ironhorse to fix a leak on the roof of my 2010... read more Brought my motorhome to ironhorse to fix a leak on the roof of my 2010 ford class2 motorhome. I met with the owner brian Cavanaugh and we went over the leak. He said no problem they do these all the time and that he would have it done within a week and submit the bill to my insurance company. Well 2 weeks go by... I called several times and this guy bruce who sounds drunk every time I call says the same thing, that Brian isn't available. Well I decided to drive down there to see how things were doing, and when I pulled up my motorhome was sitting outside in the pouring rain. I went and opened the side door only to see my roof tiles were soaked and falling down, the carpet was drenched and the wall was bowing from all the water....WTF. I immediately called my insurance company and told them not to send them a dime as they ruined my motorhome interior. Come to find out they sent a check to them for 4323.00 and the owner brian cashed it. I explained to my insurance co what they have done my insurance company called them while I was there looking for an explanation and of course, Brian is nowhere to be found. His sidekick bruce told them they were working on it. Long story short we are now taking them to court for the severe damage they have done and my insurance company is charging them with insurance fraud. BEWARE OF IRONHORSE COLLISION OR IRONHORSE ENT IN FREETOWN MASS AS THEY ARE A VERY SKETCHY BUISNESS.
Brought my tri axle dump there to have the bed sandblasted and painte... read more Brought my tri axle dump there to have the bed sandblasted and painted. I was quoted $5500 for the entire job by brian Cavanaugh the owner. 4 weeks later not only are they not done they were gas welding patches in the bed causing the bed to warp!! Called Brians cell phone no answer left a message. another day goes by call the shop this time Brian isn't there. drove down to the shop seen my truck outside nothing being done and looking at the gross work that was being done I decided to remove my truck from this so called body shop. talked to bruce told him to forget finishing the truck. BEWARE OR IRONHORSE ENTERPRISES IN FREETOWN MASS I WOULDNT TRUST THESE PEOPLE TO PAINT A LAWNMOWER!!
Whatever you do don't complain about the service you receive or they w... read more Whatever you do don't complain about the service you receive or they will blacklist you. I had an appointment scheduled to drop off my new Maxima for an oil change. After driving all the way to the dealership I am then informed by the service technician that they refuse to service my vehicle under warranty anymore because of a negative review I had given them on a customer survey I had received from Nissan after my last visit. They flat out handed the keys back to me and said if your not happy here then we suggest you go elsewhere. I was completely shell shocked and totally disgusted by the service technicians uncaring and callous attitude. When I asked to speak to a manager I was conveniently told he was not there. I then proceeded to let them know that I planned to contact Nissan Consumer Affairs about their unethical and discriminatory practices… and they said go right ahead. I have never heard of a business banning a customer from their establishment because they had a complaint about the service they received. It was bad enough that Sullivan Brothers never once reached out to me to apologize for the original issue I had but somehow in their infinite wisdom the best thing to do with an unhappy customer is to show them the door.
