I had a 9:00 appointment today. My car was on the lift at 9:05. I've b... read more I had a 9:00 appointment today. My car was on the lift at 9:05. I've been a customer of Eco's for over 20 years.The reason for that is the outstanding professional work performed by the skilled technicians. With the owner Jack and his second in command Chris overseeing the work insuring you'll be leaving their shop with a smile on your face and cash in your pocket!
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Unfortunately I do not recommend this place of service for any sort of... read more Unfortunately I do not recommend this place of service for any sort of work. The customer service of this facility was very awesome and I want to make sure I emphasize this. That is not the reason for my complain, my reasoning is that I went in after I hit a large rock on the Tobin bridge, the staff fit me in right away which was amazing because I needed a new tire. What I was not made aware of was that not only did I need a new tire, but I needed a new wheel. My wheel was bent, Sullivan tire mechanics put a NEW tire, on a BENT wheel and di not inform me that they moved the new tire with the bent wheel to the rear end of my car. When I left and drove to work the next day, my car was vibrating on the highway and it was unsafe for me to go over 45mph; in a snowstorm mind you. The mechanics should have done the due diligence of letting me know that I needed to get a new wheel before I stepped into the car.
