I had a great experience from beginning to end having my front windshi... read more I had a great experience from beginning to end having my front windshield replaced. The front desk(Amy, I believe) was both curteous and helpful setting up my appointment and making arrangements with my insurance company. The technician(John Morse) was polite, quick and answered all of my questions regarding the replacement. I had a similar experience last year when my wife's windshield needed to be replaced. I want to thank you both for your professionalism and will recommend you to my friends who need auto glass replacement services. -Michael Daniliuk