I have used Windham Mobile for years, approaching 18 now, and keep com... read more I have used Windham Mobile for years, approaching 18 now, and keep coming back. Doug and his crew always do an excellent job working on three separate cars and one pickup over those years. I do my own oil changes and spark plug replacements, but more involved work like surpentine belts, tranny and radiator fluid changes and the occasional real problem with a vehicle, I leave to them knowing the work will be done well and at reasonable, not cheap, but reasonable rates. Sometimes, I ask for the old parts, and when I do, they are there for me to look at and keep if I want. I have never been disappointed. I am writing this review because I need to have my tires changed over to snows for the winter, looked their number up on the internet to give them a call, came across the reviews, and figured I should throw in my two cents. Barry J. Windham, NH
t is with pleasure that I write this review on behalf of my myself and... read more t is with pleasure that I write this review on behalf of my myself and husband. We have been using Factory Auto Service for a few years now and have no complaints. We are pleased with the service that we receive. We have an Acura and Civic and this company have done a great job with the repairs and maintenance. Some issues that we've had in the past weren't sufficiently assessed and repaired properly by other service providers. However, now that this company is our premier auto mechanic provider, those issues are now of the past. The owner is very polished and knowledgeable about automobiles. He takes the time to educate his clients which we appreciate very much. When our car is being serviced by the company, we are confident that they will be able to address the issue with precision and ensure that safety is a priority! They always successfully diagnose and complete the repairs and within a reasonable timeframe. We are always pleased with their services, which prompts us to be return customers. Interaction with them is easy as we are presented with options which makes it convenient for us as consumers. The owner makes us feel included, making our interactions very productive since he ensures that we have the final say in the decision. At the end of each service visit, the owner takes the time to orally provide a concrete report about all that took place and possibly any additional findings outside of the original scope of work that may require future attention. However, if while working on the vehicles, and they come across something that requires immediate attention and safety is a factor, the owner will personally contact us to review those findings with us. A notable strength of the company is their ability to be efficient and prompt! I am convinced that anyone who utilizes their service will be satisfied. -Melanie
They always ensure the customer is happy. They are very flexible, conv... read more They always ensure the customer is happy. They are very flexible, convenient and just great guys. Thanks for checking my heat, the old car is nice and toasty warm. As always you are the best. Thanks, Bunny M
