I've been coming to Brian's Auto Body for about 2 years now. I'm on my... read more I've been coming to Brian's Auto Body for about 2 years now. I'm on my second vehicle and he has been the only one to work on my vehicles. He tells you what needs to be done in a very professional manner and is very upfront about costs and labor. He doesn't sugarcoat damage or needed repairs. His staff are very friendly and inviting. Each visit you can guarantee a smile and a flower if you had any work done, whether its a simple oil change or replacing your front end. No matter what your car needs, I'd highly recommend having your repairs and inspections done through Brian. Stepahnie Boucher
Great customer service, really helped me out with the rental car which... read more Great customer service, really helped me out with the rental car which was ready for me at Needham Collision when I dropped off my car and and I was able to return it to them as well. Kept me updated through the whole process. Really friendly and knowledgeable staff.
Poor Customer Service Went and spoke to the owner and got a quote for... read more Poor Customer Service Went and spoke to the owner and got a quote for work. Arrived day of appointment and asked to speak with owner because I had noted some other areas that I wanted to discuss with him. He then said, I'm not a stupid man. I've looked at this car already. I don't want the job. We've used this company in the past and had recommended them to friends. This was a crazy experience. Will not return or recommend.
