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Auto Body Repair in Longmeadow

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Auto Reviews in the Longmeadow Area

  • Horrible customer service. Do not trust your car with these people.

  • Crooked business. Had an exhaust dump valve welded in. I don't know ho... read more Crooked business. Had an exhaust dump valve welded in. I don't know how they did the job, but they decided that welding about 3/4 of the circumference of the pipes together was "sufficient enough"--clearly laziness because the pipe was hard to reach. I wondered why my exhaust sounded so terrible. Also, they didn't even do the install as I asked--they placed the valve in the wrong spot. Overpriced. Do not go here. I have photos of proof.

  • My first visit to Ed's was wonderful. They quoted fair prices and did ... read more My first visit to Ed's was wonderful. They quoted fair prices and did great work. I continued to go for a few other repairs until a few male friends told me I was paying way too high a price for repairs. I decided to shop around. I was quoted a price of $650 for a new timing belt when the dealer told me $500. Of course I went to the dealer and got a new car to drive to boot while my car was being fixed. I called Ed's again for a quote for a new oil pan... I was quoted a price that was $120 higher than I ended up being charged elsewhere. When I mentioned this to the assistant manager he got defensive and said, "Yeah. But were they going to put in all the new parts I was going to?" I gave them a glowing review on their website and wish it could be erased as, now, I think I was given high prices because I was female. Beware. Check around before going here.

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