This is a bad place for anyone to come to. They were rude and charged... read more This is a bad place for anyone to come to. They were rude and charged me over 200 dollars for a service that should have been under warranty. Do not go there. I believe that Steve the manager charged me the price because I am an elderly woman.
My first visit to Ed's was wonderful. They quoted fair prices and did ... read more My first visit to Ed's was wonderful. They quoted fair prices and did great work. I continued to go for a few other repairs until a few male friends told me I was paying way too high a price for repairs. I decided to shop around. I was quoted a price of $650 for a new timing belt when the dealer told me $500. Of course I went to the dealer and got a new car to drive to boot while my car was being fixed. I called Ed's again for a quote for a new oil pan... I was quoted a price that was $120 higher than I ended up being charged elsewhere. When I mentioned this to the assistant manager he got defensive and said, "Yeah. But were they going to put in all the new parts I was going to?" I gave them a glowing review on their website and wish it could be erased as, now, I think I was given high prices because I was female. Beware. Check around before going here.
We needed to have a badly dented right sliding door on our 2010 Toyota... read more We needed to have a badly dented right sliding door on our 2010 Toyota Sienna repaired, along with scrapes and abrasions on both sides, when we were hit-and-run. We tried out four shops in Easthampton and Northampton. Only Full Tilt gave us a detailed estimate on the spot, and we went with them. Lucky we did! These guys are ace mechanics, smart, careful, thorough, very hard-working, and best of all, honest. They bent over backward to have the car ready for us on time, cleaned inside and out, all at the estimated price - and it looks better than new! This kind of workmanship is very rare these days.
