Whatever you do don't complain about the service you receive or they w... read more Whatever you do don't complain about the service you receive or they will blacklist you. I had an appointment scheduled to drop off my new Maxima for an oil change. After driving all the way to the dealership I am then informed by the service technician that they refuse to service my vehicle under warranty anymore because of a negative review I had given them on a customer survey I had received from Nissan after my last visit. They flat out handed the keys back to me and said if your not happy here then we suggest you go elsewhere. I was completely shell shocked and totally disgusted by the service technicians uncaring and callous attitude. When I asked to speak to a manager I was conveniently told he was not there. I then proceeded to let them know that I planned to contact Nissan Consumer Affairs about their unethical and discriminatory practices… and they said go right ahead. I have never heard of a business banning a customer from their establishment because they had a complaint about the service they received. It was bad enough that Sullivan Brothers never once reached out to me to apologize for the original issue I had but somehow in their infinite wisdom the best thing to do with an unhappy customer is to show them the door.
Anthony Lombardi does a wonderful job of late night auto repair and va... read more Anthony Lombardi does a wonderful job of late night auto repair and vandalism. He has over 20 years of paint experience and goes the extra mile to insure you will need to have your vehicle repainted. He has been known to work late at night to insure all of his customers get taken.......care of. It's this sort of man that re-instills faith in the auto repair industry! What a f***ing scumbag lowlife! Oh....and by the way fat ass, you might try giving that Patriots jacket you live in a wash some day. I can smell you all the way down here in Texas.
