Excellent service, cordial, prompt and, most importantly, honest and v... read more Excellent service, cordial, prompt and, most importantly, honest and very professional. They always do an excellent job! A+ rating!!!
They are very honest!! My daughter had a problem with her car. They fo... read more They are very honest!! My daughter had a problem with her car. They found several recalls on it, sent her to the dealership who is now fixing and putting a whole engine in it for free. Thank you Village Repair. You will have my families buisness, and I will recomend you to all I know. Honesty is top in my book!! Thank you so much!! Tammy Felch Holden MA
Just purchased a used car on 5/6/19 from Bob Celati dealer/owner/mecha... read more Just purchased a used car on 5/6/19 from Bob Celati dealer/owner/mechanic of Central Automotive.Under the terms of Bob's Purchase Agreement the vehicle is covered by "30 day Express Warranty" provided by dealer and "Implied Warranty of Merchantability and fitness" provided by the state to protect buyers of used vehicles from defects that impair the safety and use of a vehicle.During the warranty period I was having a problem with my power steering a problem that would be considered a defect that impairs the safety of a vehicle. Under The Massachusetts used car Warranty Law that was displayed in the vehicle at the time of purchase the dealer is required by law to fix the problem or issue a refund. Bob acknowledged that there was a problem with the steering. He tried to diagnos and fix the problem but was unable to.So he offered a refund/ buy-back I accepted. Bob said he would only honor the buy-back under one condition that I agreed to sign a "Confidentiality Agreement" I have since tried to contact Bob in an attempt to resolve problem.He refuses to respond. I've tried by phone and mail. Now my only recourse is to contact the Attorney Generals Office Consumer Affairs and Business Regulation under The used car Warranty Law a consumer can request a state certified arbitrator to decide the case.
