Just purchased a used car on 5/6/19 from Bob Celati dealer/owner/mecha... read more Just purchased a used car on 5/6/19 from Bob Celati dealer/owner/mechanic of Central Automotive.Under the terms of Bob's Purchase Agreement the vehicle is covered by "30 day Express Warranty" provided by dealer and "Implied Warranty of Merchantability and fitness" provided by the state to protect buyers of used vehicles from defects that impair the safety and use of a vehicle.During the warranty period I was having a problem with my power steering a problem that would be considered a defect that impairs the safety of a vehicle. Under The Massachusetts used car Warranty Law that was displayed in the vehicle at the time of purchase the dealer is required by law to fix the problem or issue a refund. Bob acknowledged that there was a problem with the steering. He tried to diagnos and fix the problem but was unable to.So he offered a refund/ buy-back I accepted. Bob said he would only honor the buy-back under one condition that I agreed to sign a "Confidentiality Agreement" I have since tried to contact Bob in an attempt to resolve problem.He refuses to respond. I've tried by phone and mail. Now my only recourse is to contact the Attorney Generals Office Consumer Affairs and Business Regulation under The used car Warranty Law a consumer can request a state certified arbitrator to decide the case.
Professional and fair prices
Went for an Inspection sticker on 6/3/15 and was failed for two front ... read more Went for an Inspection sticker on 6/3/15 and was failed for two front tires...OK no harm no foul...Sam tells me, go get them replaced come back, i'll take care of it... So I drive down the street to the closest tire place, 2 hours later...I have my new tires, and five minutes to return to the gas station for a sticker before it closes...This is where it get interesting...The guy I just bought the tires from, must have raced around the counter and out the door, cause he hopped in his truck and drove right out of the lot. Not thinking much of this...until of course the truck turns into the same gas station that just told me I needed new tires, Mikes Superior.. and who is standing by the gas pumps when I pull in, with his tuck parked in the inspection station and the garage door to it is closed, as Sam is closing you ask?...Well the manager of goodyear, Peter A, who just so happened to sell me my tires before he raced out his own store to beat me to that gas station that told me I needed them in the first place...Naaaaaahhhh thats not shady Im not going to sit here and say I didn't need new tires. I'm also not going to sit here and say that jerk from good year struck a deal with a guy who runs a little crappy gas station. Unfortunatley I have to give it a star.
