AMAZING! My car broke down in Franklin, I live in Watertown...had it t... read more AMAZING! My car broke down in Franklin, I live in Watertown...had it towed to Mark's thanks to AAA. I had no clue where to take my car as it was late and everything was closed ( good thing for google looking for local places ). He owns the place and worked on my car, he did not over charge on labor and he did not lie about the cost of parts to make money ( I have had this problem with places in Watertown, Midas, Firestone and the list goes on..although Perfection in Watertown is decent). After he fixed my car he took it for a drive and it was rainy so he replaced my awful wipers free of charge. He inspected all of my brakes free of charge ( my problem was right front brakes ). My car was fixed in no time and he offered to pick me up from the train station as I was not sure how I was going to get back to Franklin, but I ended up getting a ride. His place was very nice, he was very nice..you could tell he loves what he does. It was overall a wonderful experience. He was very honest and I will be making the drive to Franklin for all my car needs..yes, it was that good! Finally, honesty!! Thanks Mark, you saved the day and did not kill my wallet!
I have a 1967 NADA 109 Land Rover. I brought it into J. Whites Automot... read more I have a 1967 NADA 109 Land Rover. I brought it into J. Whites Automotive to have general service done along with a brake job. They did an outstanding job on my Land Rover,. The service was so top notch that I got to tell you about it. In the past few years she has been showing her age in the way she been running. I use to have her picked up once a year on a flat bed and she was trucked up to VT for maintenance. I was going to put her up for sale after 20 plus years. Here is what happened: J Whites went through entire vehicle. The 109 now runs like it did in 1967! It never skips a beat; the steering is awesome with no play in the wheel. You can take your hand off the wheel and it now stops on a dime straight even time. J. White has got this rover running so good that I am keeping it and when I take it out I leave my AAA card at home. I highly recommend J Whites Automotive.
I have been going to J. White's since they opened the shop in Framingh... read more I have been going to J. White's since they opened the shop in Framingham, MA. I have a Jeep Wrangler and my wife drives a Volvo. We have both cars serviced at J. White's. I am always looking for new parts to put on the Wrangler and have had all aftermarket work done at this shop. They also do restores of Land Rovers, Jeeps, and all types of classic automobiles. Attention to detail in this shop is amazing. They make you feel like your part of the family. They have highly specialized mechanics that get assigned daily to the vehicles that are being serviced. I have read reviews for everything not just finding an auto repair shop. The first thing you do is Google the reviews. To be honest you have to take the good and the bad. Some people no matter what you do can't be made happy about anything. If your looking for a quality repair facility and you have had enough of the dealerships try this place out. People on the Cape and the Islands send their vehicles to this shop and there is a big reason why they do this. I stumbled upon J. White's and have seen fantastic mechanics come and go over the years. What keeps me coming back and trusting them is the customer service and highly trained professional on the staff. Your greeted with a smile and you have there complete attention even on a busy day. Don't just listen to my review stop by and chat with them. Start off with an oil change. Test drive the shop you will want to come back. That's how I found this place. I got tired of the dealerships and they didn't have the specialized mechanics for the type of work I wanted done. It's fun to just see what vehicles are being serviced for that day. I hope this review is helpful for people looking for an auto repair facility. Thanks, Scott Curtis (Shrewsbury, MA)
