Tye has been repairing my car for over 15 years. He always treated me... read more Tye has been repairing my car for over 15 years. He always treated me fairly and I've never had to worry when I leave my car with him. I trust his judgement on what repairs need to be done. He's great at fixing only what needs to be repaired. I recommend his to all of my family members and neighbors and they have been really happy with him. I highly recommend him to everyone.
I've had my truck serviced by Certified and they did a great job. I al... read more I've had my truck serviced by Certified and they did a great job. I also had a problem with a leaking roof seam that was creating a wet condition on the driver side electrical panel (2005 Freightliner Century). They talked to the dealership, told me that it was a common problem with this model and the fix was to seal the seam, which they did. Since then no more wet panel. I suspect that the guy that thinks he was ripped off doesn't know his truck, he thought it was a %500.oo fix, the dealer told him it was a $2,300.00 fix. Maybe in a perfect world, sounds like his truck wasn't living in that world.
I don't doubt the mechanic. He answered all questions honestly and co... read more I don't doubt the mechanic. He answered all questions honestly and competently. I was shopping around and asked another shop specializing in German cars and he gave me the book hours. This was reasonably within limit of what the mechanic of German Auto stated. But when it was time for the bill, I find that the man hour billed was on the very high extreme of what the book hour stated. And when I asked him about this "pipe rerouting" that the mechanic told me was just lifting a series of pipe higher because it was scraping the concrete, he said he had "forgotten" that the mechanic had reduced the hour needed. Really? from 1.6 hrs to 1.0 hr to lift a few tubes a few inches higher? This is also not "rerouting" as he told me over the phone. The owner after I caught this, quickly told his secretary that he was going to take an early lunch. I can tell you that this is the LAST time anyone I know will be bringing a car to this shop. Its not because of the mechanic. He was actually the reason why I was fine w/ leaving my car there initially. The owner is untrustworthy, and if my car wasn't already worked when I started dealing w/ this owner, I would've switched shop immediately.
