Great customer service and able to purchase nice vehicle at an afforda... read more Great customer service and able to purchase nice vehicle at an affordable price. Will definitely purchase another vehicle again.
I took my car to this dealer while out of state, as I accidentally suc... read more I took my car to this dealer while out of state, as I accidentally sucked paper towels into both intakes of my car. They had my car over two weeks before they even pulled it into their bay, during which time I flew home and drove a rental. When they were finally done, they told me a sensor was broken and needed to be replaced before the turbos would work. It was a $100 sensor, and they wanted to charge me $400. I said no, and they said the car was fine to drive home, 300 miles, where I could replace it myself. When I got home I found they had broken the wiring harness for the sensor, and when I fixed that the sensor worked fine; then I discovered they hadn't performed the work invoiced. I ended up cleaning the paper towels out of the turbos myself, by renting a lift, and had to file a dispute with Citibank to get the nearly $600 they charged me back, as Hixson stopped all communication with me when I sent them pictures of the wiring harness and clogged turbos. Horrible, shady dealer; avoid them.
