In May 2019, I took my classic Mercedes 560SL to European Auto Livery.... read more In May 2019, I took my classic Mercedes 560SL to European Auto Livery. Before choosing them as my service center, I called about six or seven other repair shops. I chose European Auto Livery solely on the way that Bill Flynn (the manager) spoke with me over the phone. His enthusiasm and love for these German cars shone as clear as day through the way that he spoke with me. It is also for that reason that I did not choose any of the other service centers that I called. I am very happy that I decided to make use of EAL's services. They were efficient, highly knowledgeable, and went beyond what was expected of them. Throughout my engagement with them, they were transparent and honest. Never before have I met such honest and helpful mechanics before. As an amateur expert on the R/C107 series Mercedes, I knew immediately that they had the knowledge and expertise to deal with such a car. I was also completely aware that they were not trying to deceive me in any way. Despite their hourly rates being slightly expensive, I know that I am getting more than what is expected. It is worth the investment to have enthusiastic and experienced technicians work on your car! I will, for as long as I can, only use EAL as my repair specialists. I could not recommend them more highly!
Best auto repair experience I've had. They kept me informed throughout... read more Best auto repair experience I've had. They kept me informed throughout the process. I didn't have to wonder what was going on or how long it was going to take. I felt like they cared as much for my car as I do...that means something to me. Would I recommend them? Absolutely! I will never take my car anywhere else.
Charged 4 times what was discussed and then didn't even satisfactorily... read more Charged 4 times what was discussed and then didn't even satisfactorily do the work. Having to have it done elsewhere.
