Rip Off DO NOT USE. We went to Allen's after the car wouldn't start an... read more Rip Off DO NOT USE. We went to Allen's after the car wouldn't start and stay running. They told us it was the alternator and charged us $250+ to fix. It stopped working again within a few days we returned it and they said it was bad wiring not the alternator they had charged us to replace. We got no refund. We then took it back again as it had ANOTHER electrical problem 3 weeks later. They fixed wiring and replaced fuses and charged us another $240+. It stops working again 3 weeks later to be told again there is more faulty wiring and charged us another $100. They refused to waive the fee despite the fact we had been in so many times and they had already charged us for a part that was not needed. THEY ARE ACAMMERS AND RIP PEOPLE OFF!!!
My son's car broke down 600 miles from home, and was towed to Butler's... read more My son's car broke down 600 miles from home, and was towed to Butler's. It turned out the damage was extensive and there were many calls back and forth between myself and Tanner. He and his team worked diligently to help us through a difficult situation. They were honest and knowledgeable, and I recommend them highly.
These people replaced my daughters engine total cost $1400.00. A wee... read more These people replaced my daughters engine total cost $1400.00. A week later we had to take it back because of a bad oil leak. It was the main rear seal. $20 part but $350 in labor because they had to drop the engine again. I asked why they wouldn't automatically replace a $20 seal in a 2002 engine while the engine was dropped and their response was well it's under warranty so you can file a claim with the person you bought the engine from to get reimbursed. So I did and guess what?? Claim denied because they said replacing the main rear seal when replacing an engine is considered routine maintenance and should've been checked and replaced at the time of the engine replacement.
