I took my car up to U-Haul to to get this hitch installed and they had... read more I took my car up to U-Haul to to get this hitch installed and they had no idea on what they were doing so they were very happy when I said just sell me the hitch and I'll take it someplace that can install I took enough to Brown's automotive and the mechanic name is Junior and he dived right into it which was actually pretty technical but he took care of it and it works and looks great. really got me out of the pinch and I sure appreciate it excellent service.
My son's car broke down 600 miles from home, and was towed to Butler's... read more My son's car broke down 600 miles from home, and was towed to Butler's. It turned out the damage was extensive and there were many calls back and forth between myself and Tanner. He and his team worked diligently to help us through a difficult situation. They were honest and knowledgeable, and I recommend them highly.
These people replaced my daughters engine total cost $1400.00. A wee... read more These people replaced my daughters engine total cost $1400.00. A week later we had to take it back because of a bad oil leak. It was the main rear seal. $20 part but $350 in labor because they had to drop the engine again. I asked why they wouldn't automatically replace a $20 seal in a 2002 engine while the engine was dropped and their response was well it's under warranty so you can file a claim with the person you bought the engine from to get reimbursed. So I did and guess what?? Claim denied because they said replacing the main rear seal when replacing an engine is considered routine maintenance and should've been checked and replaced at the time of the engine replacement.
