Avoid! The manager would not accept my Firestone card number from my ... read more Avoid! The manager would not accept my Firestone card number from my daughter, even though she had my name and address. This is the reason we obtained a Firestone card - so my daughter could use it in KC while there in college. Though I mentioned that other Firestones have never had any issue with this, he disagreed. Fortunately, another Firestone in the area was happy to have our business. We'll avoid this particular location from now on!
My son's car broke down 600 miles from home, and was towed to Butler's... read more My son's car broke down 600 miles from home, and was towed to Butler's. It turned out the damage was extensive and there were many calls back and forth between myself and Tanner. He and his team worked diligently to help us through a difficult situation. They were honest and knowledgeable, and I recommend them highly.
Amazing! We were stranded in KS with a blown engine. He was very detai... read more Amazing! We were stranded in KS with a blown engine. He was very detailed in assessment and advocated in our best interest. He knows VWs and wish he were in CO so he could be our full time mechanic. PS Not sure about the reviewers on friendliness. Dave is wonderful...maybe it's the customer?
