My son's car broke down 600 miles from home, and was towed to Butler's... read more My son's car broke down 600 miles from home, and was towed to Butler's. It turned out the damage was extensive and there were many calls back and forth between myself and Tanner. He and his team worked diligently to help us through a difficult situation. They were honest and knowledgeable, and I recommend them highly.
These people replaced my daughters engine total cost $1400.00. A wee... read more These people replaced my daughters engine total cost $1400.00. A week later we had to take it back because of a bad oil leak. It was the main rear seal. $20 part but $350 in labor because they had to drop the engine again. I asked why they wouldn't automatically replace a $20 seal in a 2002 engine while the engine was dropped and their response was well it's under warranty so you can file a claim with the person you bought the engine from to get reimbursed. So I did and guess what?? Claim denied because they said replacing the main rear seal when replacing an engine is considered routine maintenance and should've been checked and replaced at the time of the engine replacement.
Yesterday my college daughter was at Quick Trip to get gas and her car... read more Yesterday my college daughter was at Quick Trip to get gas and her car steering locked up. I drove over and tried to help, but i was unsuccessful. I looked up mechanics in the area on my phone and saw that Harris was the closest. I called and Randall was awesome! He tried to help us over the phone, but no results. So he said let me just come down there and see what I can do.. I need a coke anyway:) He came over and tried his best, but nothing. He gave us the name of a tow service that came right over and tried there best to get her car going. We ended up towing it and Randall has gone over and above customer service, friendly, very knowledgeable and most of all trust worthy. I had my daughter get his card and she will now have someone to count on when any car troubles happen. Thank you Harris Automotive and thank you! Randall
