Prior to a long road trip we took our Kia Sorento in to have the trans... read more Prior to a long road trip we took our Kia Sorento in to have the transmission serviced. On our way back from our trip we noticed the transmission started shifting hard. Upon our return we took the car back to the garage for him to see what the issue was as he was the one to service it. He said sure for another 100 bucks. We then took the car to Midas as we have a family member who works for them. They checked the transmission and found it had less than half the transmission fluid it needed and in addition the wrong fluid was put in our vehicle. The transmission was essentially destroyed. The owner of the garage simply shrugged his shoulders and essentially said too bad.
Very friendly welcome upon entering Alexander's shop. I was getting a... read more Very friendly welcome upon entering Alexander's shop. I was getting an oil change. They found a leak from a broken seal. They take photo's of the damage and come into the waiting room to show you photo's of any problems. It is nice to see proof instead of just having someone tell you something on your vehicle is broken. Very honest, friendly, reliable, knowledgeable staff. Their walls are covered in automotive awards and certifications. It's very impressive and leaves you with the feeling that your vehicle is in very good hands. Angie
I like that the owner is right there hands on. It's locally owned by a... read more I like that the owner is right there hands on. It's locally owned by an American citizen (by birth) which is a major plus for me :) No language barriers like when I call to talk to someone about my cell phone bill! HAHA...They seemed very knowledgeable and fixed my car the same day.
