I told them about noise coming from the front of the car. I told them ... read more I told them about noise coming from the front of the car. I told them it sounds like something in the suspension rattling around. They looked at the car for thirty minutes. Doesn't even seem like enough time to test drive it and then put it on the lift. Seems like they just put it on the lift and checked bolts and called it done. In just a half an hour. I drove an hour to drop it off. They had it done before I even made it home. And the sound is still there. No cookies no car wash...... Nothing fixed. I really can't believe the visit went like this here of all places. Really making me question bringing the car back. Seems like quality really slipped this year
I came in with specific information about my problem. I don't believe ... read more I came in with specific information about my problem. I don't believe they took the honest time to address my issue. My problem was intermittent stalling and what they told me was all this stuff about fluid leaks and other services that they recommended and charged me $258 for that. I went somewhere else and told them the same thing and the tech knew the problem without looking at it and he was right! He didn't charge me a dime! I'll never go back there or recommend anyone else!
First off let's say don't go here if you want to get an honest price o... read more First off let's say don't go here if you want to get an honest price or service period. pictures also but took my 2013 s550 here to be told my radiator was $788 vs $420. almost double the price> let alone i had other things he said I needed done also which I looked up on Mercedes Benz website to price check. even the antifreeze was priced at $120 for two gallons! i call the guy and he tell me straight up "we have to make money somewhere...." I didn't want to argue or waste energy. I just picked my car up and towed to reliable shop with integrity and character.... don't waste your time here unless you like wasting MONEY
