I came in with specific information about my problem. I don't believe ... read more I came in with specific information about my problem. I don't believe they took the honest time to address my issue. My problem was intermittent stalling and what they told me was all this stuff about fluid leaks and other services that they recommended and charged me $258 for that. I went somewhere else and told them the same thing and the tech knew the problem without looking at it and he was right! He didn't charge me a dime! I'll never go back there or recommend anyone else!
First off let's say don't go here if you want to get an honest price o... read more First off let's say don't go here if you want to get an honest price or service period. pictures also but took my 2013 s550 here to be told my radiator was $788 vs $420. almost double the price> let alone i had other things he said I needed done also which I looked up on Mercedes Benz website to price check. even the antifreeze was priced at $120 for two gallons! i call the guy and he tell me straight up "we have to make money somewhere...." I didn't want to argue or waste energy. I just picked my car up and towed to reliable shop with integrity and character.... don't waste your time here unless you like wasting MONEY
To be honest the last time that I brought my car there afterwards it s... read more To be honest the last time that I brought my car there afterwards it suddenly would have periods when it would not start. I had to get it jumped several times, I would have to get people to take me to work or pick me up because it would not start and I could not figure it out since was so sudden. Finally, I had to have it towed to a shop and the mechanic told me that the battery cable had been loosened and up to that point no else had worked on it but you guys, so I just stopped using you guys after that and just started going to the dealership.