I went to Velasquez Mufflers & Brakes at the above location on Monday,... read more I went to Velasquez Mufflers & Brakes at the above location on Monday, July 23, 2018. VERY, VERY, VERY, VERY poor service. I waited 5 hours for them to look at my car. Five hours!!! I have a 2012 Hyundai Sonata I brought in because of a rattling noise in the suspension. Not only they made me wait for five hours, they falsified the information. They informed me I needed two lower control arms at $280.00 each and sway bar links, struts, and sway bar bushings which I had to purchase at the dealership. However; they were willing to replace the 2 lower controls arms which I later found out I did not need. Had a second opinion at Car X and was informed I needed new bolts and pins only. I am convinced that Velasquez Mufflers tried to rip me off! Needless to say, Car X is repairing my vehicle. By the way, Car X took only 3 !/2 hours to repair my vehicle, which included the wait time.
Love this place honest and fair
I recently had to have a repair performed on one of my vehicles, and i... read more I recently had to have a repair performed on one of my vehicles, and it made me think how thankful I am to trust all my service needs to Knight Automotive. In today's world, it is no easy task to find a repair shop that has a genuine concern for their customers. I almost felt that it was a lost art, until I found Knight's. They understand you depend on your vehicle and how important it is to you, so they work hard on getting you back on the road as quickly as possible. Besides their quality of repairs, what really impresses me is their friendly staff, that will take the time to not only explain what your vehicle needs, but exactly why, and keeping you informed all along the way. I always leave there feeling I am somehow a friend of them , and satisfied the service was performed fair and right! I would highly recommend that you visit their facility for your next service needs . . . I'm sure, like myself, you'll find that you will also become a customer for life! -Timm Sieber
