I rarely write reviews even when work is bad, but these guys, these g... read more I rarely write reviews even when work is bad, but these guys, these guys just topped the list! so, i was going to take my audi Q7 to my regular mechanic because smoke was coming out of the hood but not overheating. My guy already told me it was because of oil leaking on a hot manifold. But when i went to start it one morning to drive to the mechanic, the battery was totally dead! so i called a tow truck to tow it to my mechanic, and when the tow guy got here, he said he knows my mechanic and its expensive, says he knows a good place and then recommends these twats called Brighton automotive inc! He seemed like a honest guy and i know my regular mechanic kind of overcharges so im like cool, lets take it to these idiots! (But now i realize the tow truck guy is in cohorts with these idiots) If anybody recommends this place to you, say a BIG NO! because thats the trick! im sure he got a kickback. Anyway, we get to Brighton workshop and the old man (i pray he dies in his sleep tonight!) Bill checked it out, fixed the battery (although charged me $700 for new battery and replacement, thats ridiculous already) and then he checked out the main thing, why the car was smoking under the hood and said oh "its an exhaust leak blah blah blah" and he also said "But there is also an oil leak" im like yes i know that, but this smoke coming out the hood, that exactly is causing it? is it the oil leak or the other thing?, he said its the other thing "the turbos, exhaust something something" im like are you sure, he is like ABSOLUTLEY! im like, so if you fix this, the smoking will stop? he says "absolutely! 100% the smoking is not because of the oil leak! i have been working on this cars for many years, trust me , i know!". Im like cool, how much is it to fix, he gives quote of $2,000 im like wtf!!!!! but cool he seemed like a nice guy, old man, funny so im like whatever, fix it, as long has it will stop the smoke from the hood. he again assured me ABSOLUTLY, SMOKING FROM THE HOOD WILL STOP! He then keeps the car for a whole week! a whole week! and today i just went to pick her up and just before reaching home, YOU WONT BELIEVE IT, the smoke comes out of the hood again! like literally 10minutes drive smoke starts coming out (and before i came to pick it up, he said he drove it for 50miles to ensure no more smoking) which was clearly a lie because less than 10mins of driving, car started smoking again! i opened my hood and oil was leaking, clearly its the oil touching the hot manifold that is causing the smoke (like my guy said)! so whatever he fixed for $2,000 has nothing to do with the smoke coming out the hood because its still happening like i didnt just pay 2k for it to be fixed! and he assured it wasnt the oil leak causing the smoke! at this point im not even sure they fixed anything or put any new parts (they quoted me 1k for parts)! im going to be requesting for the parts bought invoice. And the annoying part, when i called to say "yo its smoking again" he was like " thats not possible! i tested it for 50miles, blah blah blah" .... then he starts laughing, this modafuka started laughing on the phone! Bill, you dont know me, you dont know the power of witchcraft, the amount of badluck that will fall on you when when i am done with you spiritually! i feel sorry for you! that 2k i paid you whatever you use it for it will bring back pain to you and your future generation! PLEASE, IF YOU KNOW WHAT IS GOOD FOR YOU AND YOUR POCKET, STAY AWAY FROM KILL BILL AND HIS TEAM! FRAUDULENT , SLOW PEOPLE!
We were on our way to Chicago earlier this week when we got stuck in a... read more We were on our way to Chicago earlier this week when we got stuck in a traffic jam. A woman working at a local restaurant noticed that our car was leaking oil. KAR service was close to the train station, so we brought it in and explained our situation. We were able to leave our vehicle with KAR; walk to the train station and go have our mini-vacation while KAR fixed our car up. The man we spoke with was polite and worked with our situation. When we got back from Chicago we simply walked back to KAR and picked up our vehicle. Great customer service that helped make the best of a bad situation.
I just recently went to this place. They claim to specialize in foreig... read more I just recently went to this place. They claim to specialize in foreign so I had my Audi towed there from Orland Park, IL.I got suckered because I read a few what I now believe to be fake reviews, so I am putting my real experience out there. They had my car there for a starting issue, I figure it had to be electrical, after promising me that they would have answer for me that same afternoon, I never heard an actual diagnosis for 3 weeks. 3 weeks!!!! I called them everyday only to hear the same story from some guy. We are super busy and we will get to you. They are the ones that told me to have it towed and we will have it diagnosed and ready within a day or 2. Well, it get worse, they not only lied to me about the diagnoses saying I needed some sort of modulator but they continued to hold my car hostage for weeks, they tried charging me storage fees and extra fees for time, time that the car just sat!!!! I finally had to pay these people 2800 dollars for no fix and an extra 120 for the tow job. When I got it to a real shop they found out it was a connector issue and had it fixed within 1 hour. This place is a SCAM shop!!! Please believe every word I am saying. Its much worse but I just do not want to get into the daily lies they gave me and me constantly chasing them for answers. Plus the smug look on their ugly faces when they were getting my hard earned money for running a scam. They have been report to the BBB and states attorney.
