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DON’T EVER GO TO BLACK FOREST MOTORS! Our Audi has been in the shop f... read more DON’T EVER GO TO BLACK FOREST MOTORS! Our Audi has been in the shop for over 2 years now and Keith Lynem has refused to call back when asked to every week that we call and every phone call he used to say yeah it’ll be ready next week and next week turned into next month to 2 years and still no phone call that an “alleged” auto repair is supposed to call with any updates. After telling him over the phone that it’s been 2 years he says there’s no way and it will be ready in a couple of days but we have all the paperwork from a rental used so it will come back to bite him. This is no adult because of the childish behavior exhibited because of filing with the Better Business Bureau so he hides behind that desk of his and sends our phone calls straight to their voicemail. DON’T WASTE YOUR TIME AND MONEY WITH KEITH LYNEM OR BLACK FOREST MOTORS!!!
Well don't buy a groupon from these guys because apparently you can't ... read more Well don't buy a groupon from these guys because apparently you can't get an oil change on Saturdays. I purchased a groupon from them. The groupon does say you need to make an appointment, but guess what no appointments on Saturday. So I drive in and am told they will not change my oil b/c it is a Saturday. I spoke with an individual who I believe is a manager who after our conversation hung up on me. Please don't buy the groupons and don't go to this Midas!!!! No regard for customer service. 0 stars.
