great shop! for once I faund a shop with out being affraid getting one... read more great shop! for once I faund a shop with out being affraid getting one quote,and pay alot more then qouted !Im a Seniòron fixed income ,every penney counts! It like we have a Bullseye on ourback, Sucker!Ibeen your Client 6 years now,and will be for some time!Thank you! sincirly H.Doster
I took my Car to Wallen's and expressed that I was hearing noises and ... read more I took my Car to Wallen's and expressed that I was hearing noises and it wasn't giving me the ride I once enjoyed. The manager Chris told me to bring it in and they'd do a check on it. They found quite a few things wrong...that my dealership should have notice when they did a repair and recall at their shop just a few weeks before. The parts to repair was 802.98, but the labor and service I received was RRICELESS!!!!! They let me know everything from the beginning of the job to end. The skills they have are Awesome! They also informed me of a body issue that they saw, unlike the dealership.... I would return to Wallen's Auto in a heartbeat...Good job Chris and crew!!!!!!!!!
We were on our way to Chicago earlier this week when we got stuck in a... read more We were on our way to Chicago earlier this week when we got stuck in a traffic jam. A woman working at a local restaurant noticed that our car was leaking oil. KAR service was close to the train station, so we brought it in and explained our situation. We were able to leave our vehicle with KAR; walk to the train station and go have our mini-vacation while KAR fixed our car up. The man we spoke with was polite and worked with our situation. When we got back from Chicago we simply walked back to KAR and picked up our vehicle. Great customer service that helped make the best of a bad situation.
