My fiance took her car here paid 80 for the inspection test and these ... read more My fiance took her car here paid 80 for the inspection test and these so called "mechanics" write up a repair sheet and it doesn't not even specify which correct parts need replacing. The repairs it needed one the sheet from the "mechainc" said front control arm/tie rod. Just like that. So I called the shop and ask which side was it that needed repairs the passenger or driver side that needed the repairs for the control arm and for the tie rods was it inner or outer tie rods? Both "mechanics" that work there refused to tell me the exact location of the problem UNLESS I PAID AGAIN?!?! I called him 3 times to ask for answers on what I already paid for he still refused to tell me which parts needed replacing.
I have had my car serviced there several times. Anthony has always bee... read more I have had my car serviced there several times. Anthony has always been accommodating and very thorough. Explains what the problem was, how they fixed it, and what I might do to prevent it in the future. All at a very acceptable price.
AS A CUSTOMER PAYING FRONT DESK HAD AN ATTITUDE AND CHRIS THE MANAGER ... read more AS A CUSTOMER PAYING FRONT DESK HAD AN ATTITUDE AND CHRIS THE MANAGER CALLED ME AFTER I DROPPED OFF MY CAR TO DISCUSS ABOUT THE SITUATION. I SAID IM A CUSTOMER/ YOUR EMPLOYEE WAS RUDE //AND THE MANAGER CHRIS SAID I AM THE MEDIATOR, AS A MANAGER YOU SHOULD INFORM YOUR EMPLOYEES TO FIGURE OUT A WAY TO MAKE THE CUSTOMER HAPPY. to chris the manager don't ever call your customers in regards to your employees who have problems...with customers.. the front desk had an attitude don't know where you picked her up to be a clerk, DO NOT USE THEM/ RIP OFF PLACE AND WILL TAKE FOREVER TO GET YOUR CAR FIXED. YOU CAN GET ANOTHER REPAIR SHOP GOOGLE IT.... BEWARE/ HORRIBLE PLEASE TO ALL CONSUMERS USE ANOTHER PLACE. I tried later to call there to see the status of my car and about 6 calls later still no answer. I truly believe that the clerk didn't pick up because I was calling and so when i did call from my other phone the front desk picked up and finally got an answer of status of my car 3 hours later for a job that was to take 1 1/2 hrs. please don't use them I was a victim of bad business.
