Mechanic Advisor

Alternator and Starter Repair in Naperville

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Auto Reviews in the Naperville Area

  • Would not take their opinion on any recommended services. Get a second... read more Would not take their opinion on any recommended services. Get a second opinion elsewhere. I brought my car in and was told it was one thing wrong and they would fix the problem. Mind you I told the guy in the beginning “Hey I’m in the process of searching for a new car if this is the minor issue I’ll take care of it. So they take my car in. Next day get a call whatever work they said would take care of was finished but that didn’t solve it. So I’m like ok go ahead fix it! Next day get another call “Hey works finished but it’s still not resolved it’s your transmission but it’s still drivable. So I come in to get my car, pay for the service because I’m tired of the BS. I Drive off the lot my car is still horrible. Engine light is on! Had I have known from the so called diagnostic test and whatever other test that was performed that it was transmission I would’ve gotten a brand new car instead of paying over $1,400 worth of wasting my time. I wouldn’t recommend this place if it was the last on earth. TAKE MY WORD.

  • Overall good

  • Appointment was at 1:30, but the car was taken in only at 2:20 because... read more Appointment was at 1:30, but the car was taken in only at 2:20 because the mechanics were at lunch. This was very unprofessional since we had to wait there for almost An hour despite of having an appointment and confirming it multiple times with the owner. Bob was also very rude despite of the issue being at his end. He did do a thorough inspection though once the car was taken in- the customer service needs to be improved desperately. It was a frustrating experience.

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