I’d been to this place before and they were professional and courteous... read more I’d been to this place before and they were professional and courteous, but the next time I sent my wife in for a diagnostic on her car, they never told her what it would cost. They made a few minor repairs without asking her or telling her they would perform them and then pulled a bait and switch by giving her an estimate for other ‘issues’ the diagnostic cost us $268 dollars. Im 44 and have had more cars than I could remember and Ive never been in any repair shop that cost nearly $300 just. To be told I need to spend another $1000 and no work done aside from a few clamps as I was told was done for free. This pandemic is making some small buisness forget their morals and tell wives that their blinker fluids needs to be changed all so they can make a few dollars
I am glad to finally find a "go to" mechanic. This Mom and Pop place w... read more I am glad to finally find a "go to" mechanic. This Mom and Pop place was a great find and they do amazing work. Thank you! Scott R Kenosha WI
I had a very positive experience at Hoffman's Auto & Tire. We had a r... read more I had a very positive experience at Hoffman's Auto & Tire. We had a radiator flush done on our Jeep and shortly after there was a friction/vibrating sound coming from the front right side. After a few weeks made an appointment with Al to have our Jeep inspected. I didn't know if that sound was related to the radiator flush but needed to have the problem fixed. Al inspected the Jeep and found the some clamps were not connected or missing that secure a plastic cover under the hood. He said the cover was loose and air would pass through and cause it to vibrate or flap, and that they didn't secure the cover after the flush. He took full responsibility for the error and repaired it at no charge. I was surprised because I thought maybe the problem was not related to the flush. I appreciate Al's honesty and great service. We'll be back Marc L. Kenosha, WI
