Hats off to Mark! Thanks for your help. Thanks to all at Real Autohaus... read more Hats off to Mark! Thanks for your help. Thanks to all at Real Autohaus for all the help at keeping the Saturn running.
Very customer service oriented shop. Very cordial & polite staff. Ke... read more Very customer service oriented shop. Very cordial & polite staff. Kept me in the loop with all items in the repair. Handled warranty claim in a seamless manner, no paperwork for me to complete, they took care of it all. Repairs corrected both issues. Great job RAA & an excellent shop. Highly recommend RAA. Will return as needed. Mike C. - Downers Grove
I have lived in the area over a decade, and Tuffy has seen many (if no... read more I have lived in the area over a decade, and Tuffy has seen many (if not all) of our family vehicles. Some needed more repairs and upkeep than others, but Paul is definitely someone I trust. Just a few weeks ago we were going out of town for a funeral and decided to bring it in before we left. Long story short, we brought it in for an oil change and Tuffy found a major issue that needed to be repaired immediately. Tuffy not only saved us the danger of breaking down on our way to the funeral, but they worked out an arrangement with Enterprise to rent a 15 passenger van for my large family! We make it to the funeral safely and returned to have our vehicle repaired and ready to go. Thanks Paul and everyone at Tuffy! David G. Bourbonnais, IL
