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I brought my car in for a diagnostic and they gave me over a quote for... read more I brought my car in for a diagnostic and they gave me over a quote for over $3,000 in repairs. I took it down the street for a 2nd opinion and half the things they said were wrong was a lie. Had my car repaired where I got thr and opinion for less than 1k. It's been 6 months and not a single problem. A dealership and repair shop run by conmen. Color me surprised (NOT)
Made an appointment for 8 am, when I called at 11:30 am, my car had no... read more Made an appointment for 8 am, when I called at 11:30 am, my car had not yet been looked at. I received a message around 2:30 pm with the inspection results. So 6.5 hours after appointment drop off. Tuffy completed oil change, tire rotation and rear brakes just before closing time at 6 pm. There are individual coupons for each service but a $30 cap is applied on discounts per visit. I may make two or three separate appointments next time so that I can use all the coupons. I had to bring the car back the next day due to a loud exhaust type noise. It turned out that the air filter compartment was not reinstalled properly so minor fix but still resulted in a return visit. I like the team at Tuffy and plan to return but some of the above issues should be improved upon.
